JOB DESCRIPTION:
This position will provide administrative assistance to the ESS and will provide technical assistance, answer inquiries, complaints, trouble shoot problems, and schedules
FL-DCF-JAX-NER-ESS-Admin Asst-Must have previous administrative assistance in a professional environment.
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** Provide Routine non-technical information specific to ESS cases.
** Refer callers to proper persons, offices or resources requested.
** Schedule callers for child care competency examinations using a web-based information system.
** Handle and resolve customer complaints.
** Complete follow-up customer calls when necessary
Job Type: Contract
Salary: $12.00 - $16.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Administrative: 2 years (Required)
- troubleshooting: 2 years (Preferred)
- Customer service: 1 year (Preferred)
Work Location: Remote
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