Admin Assistant [United States]


 

JOB DESCRIPTION:

This position will provide administrative assistance to the ESS and will provide technical assistance, answer inquiries, complaints, trouble shoot problems, and schedules

FL-DCF-JAX-NER-ESS-Admin Asst-Must have previous administrative assistance in a professional environment.

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** Provide Routine non-technical information specific to ESS cases.

** Refer callers to proper persons, offices or resources requested.

** Schedule callers for child care competency examinations using a web-based information system.

** Handle and resolve customer complaints.

** Complete follow-up customer calls when necessary

Job Type: Contract

Salary: $12.00 - $16.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Administrative: 2 years (Required)
  • troubleshooting: 2 years (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: Remote

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